Position title
Operations Manager – Onsite
Description
Looking for an Operations Manager to oversee telecom network operations onsite.
Responsibilities
- Manage NOC and field operations teams
- Ensure SLA, KPI, and quality compliance
- Escalation handling and problem management
- Vendor coordination and resource management
- Weekly/monthly operational reporting
Skills
- Strong understanding of 4G/5G networks
- Excellent leadership and decision-making skills
- Incident & change management experience
- Ability to coordinate multiple teams
- Excellent communication and client-facing skills
